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Sorry, you were sleeping while we served. I didn't want to interrupt you. Now, what would you like to drink?

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I'm sorry.The alcoholic drink is not available on this flight.Would you mind having some other drinks instead？

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It's a great honor to have you on our flight.Please take all your belongings with you.We sincerely hope to see you again.

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Excuse me,sir.Due to an obvios temperature variation,please add clothing in time.Here is your clothes.

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Our captain has conidence to land safely.All the crew members of this flight are well trained for this kind of situation.So please obey instructions from us.

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Excuse me, could you talk softly to avoid disturbing the others.

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We are going to dim the cabin light.

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I'm afraid my English is not very good. Could you please speak more slowly?

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Excuse me, would you care for some newspapers? We have CAAC Journal, Spring City Evening News and some local newspapers.

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When do you want to have the meal?

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Excuse me, captain. Will all the passengers get off the plane?

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I'm sorry, Sir (madam), please wait for a moment, the meal is provided according to the number of passengers, If we have any extra food, we will give you more.

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I'm so sorry that you didn't enjoy this meal.I'll check to see what else we can offer you.

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We can serve you a vegetarian meal. We have vegetarian food on board. But it does help if you request for special meal when you book your ticket.

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There are 3 UMs aged seven,five and four.I’d like you to take responsibility for them.There’s one CIP(vip,repatriate)traveling first class(economy class).We have two passengers who have ordered vegetarian meals?

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Sir(madam),we are very sorry for this.Please assure that the company will deal with your questions proptly and properly.

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Who has ordered Kosher meal (vegetarian food, baby food, Moslem food)?

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Excuse me,sir.Here is the menu and beverage list.We'll be serving you dinner after take-off.

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Excuse me，sir.Now we have orange juice and water for you.Which one would you like?

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Later we will be serving you welcome drinks.

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Excuse me,sir.May I take away your towel？

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Sir，here is the hot towel for you.

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Your clothing will be kept properly.If you need anything else,we will be glad to help.

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Sir，would you like me to hang up you overcoat？

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Excuse me,madam.May I help you with your luggage?

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Your seat number is 2A，this way,please.

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Welcome aboard.May I see your boarding pass,please?

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Take your baggage claim tag and get it at the exit of the terminal building after you get off the plane.

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Sir, would you please switch off your mobile phone or turn to airplane mode in preparation for landing.

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Would you please hold your baby outside the seat belt. That will be more comfortable for the baby. I can get you a supplementary seat belt.

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Captain, how do we contact each other during the flight？

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Excuse me, captain. May I affirm the slide status？

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Sir, if you want to sleep, please fasten your seat-belt as a precaution against sudden turbulence. Even when the fasten seat-belt sign comes on, we won't need to wake you up.

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You may not leave your baggage on the plane but take all valuables and important documents with you.

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I'm sorry! Sir (madam), our plane is about to take off, so we can't provide it for you at present. I'll bring it to you as soon as the we reach the cruise altitude.

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Sorry, I'm afraid we cannot keep fragile items for you, if you insist, we can still stow it for you, but we won't be responsible for any possible damage.

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I'll report the captain and contact to the ground authorities immediately. We'll let you know as soon as we have any news.

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It's full today and this baby cart is too big to be left in the cabin, so we have to take it as a checked baggage. Later after landing you can claim it at the baggage claim area.

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Please do not worry, this is gas into the air conditioning pipe smell with engine start ,it will disappear soon. Thank you for your understanding.

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Your luggage will be checked in the cargo compartment. Do you have any valuables and power bank? Please keep your luggage locked.

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Do you need our response for "cabin confirmation" before take off and landing, captain?

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Excuse me, captain. I'm the purser of this flight. May I have a look at crew list on the voyage report?

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Allergy

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Transit

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Fever

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Accommodation

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Wheelchair passenger

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Stomachache

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Compound fruit and vegetable juice

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Whiskey

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Mineral water

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Air conditioner（ ）

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呼唤铃（ ）

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Glutinous rice（ ）

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意大利面条（ ）

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煎土豆（ ）

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柠檬茶（ ）

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炒面（ ）

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通心粉（ ）

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Hijack

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毛毯（ ）

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Explosive（ ）

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Direct Flight（ ）

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press（ ）

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soda water（ ）

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amenity kit（ ）

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茉莉花茶（ ）

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volume（ ）

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过道座位（ ）

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任务书（ ）

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entertainment system（ ）

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清咖啡（ ）

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白米粥（ ）

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交叉检查（ ）

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滑梯预位（ ）

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beverage（ ）

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black tea（ ）

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galley（ ）

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Allergy

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Transit

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Fever

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Accommodation

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Wheelchair passenger

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Hijack

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Explosive

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Stow

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Boarding card

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Safety check

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Carry-on

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Whiskey

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Champagne

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Compound fruit and vegetable juice

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Stomachache

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清咖啡

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Diet coke

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Oolong tea

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Black tea

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苏打水

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Macaroni

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Udon noodles